Cookie Policy

This page was last changed on June 14, 2024, and last checked on June 14, 2024.

1. Introduction

Data Protocol's website, (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. We may change this Cookie Policy at any time. Please take a look at the date at the top of this page to see when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the website. When we make material updates to the Cookie Policy, we will notify you by prominently posting the changes on our website or by using the contact information you have on file with us. By continuing to use our website, you are agreeing to be bound by any changes or revisions made to the Cookie Policy. For more information about how we handle your personal information, please see our Privacy Policy.

2. What are cookies?

A cookie is a small text file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will present a dialogue with an explanation about cookies. You may have the right to opt-out and to object against the further use of non-functional cookies.

5.1 Manage your consent settings

You can also disable the use of cookies via your browser, but note that if you reject our cookies, you may still use the website but some of the features of our website may no longer work properly.

6. Cookies

6.1 - Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 - Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website.

7. Placed cookies

We use the following cookies:

• Google Analytics

For more information about Google Analytics and how it collects and processes data, please click here. Instructions on opting out of Google Analytics using a specific plug-in is available at the following link: here. Note that this opt-out is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.

• Data Dog

Data Dog is used for monitoring and analytics. It helps track the performance of applications, databases, servers, and other infrastructure components. It collects data related to application performance, system metrics, and logs to provide insights into the health and performance of the infrastructure. Data Dog may randomly select your visit to our website to record and store session replay information for the purposes of understanding user activity on our website. Data Dog collected data may be stored for up to 90 days.

• PostHog

PostHog is used for product analytics and feature flagging. It helps us understand how users interact with our website and allows us to test new features. PostHog collects data related to user behavior, feature usage, and other metrics to help us improve our website and services.

• CloudFlare

CloudFlare is primarily used for security and performance optimization. It provides DDoS protection, content delivery network (CDN) services, and enhances website speed and security. It collects data related to traffic patterns, security events, and performance metrics.

• Stripe

Stripe is used for payment processing. It handles online transactions, payment methods, and financial reporting. It collects data related to payment information, transaction history, and user authentication.

• Retention B2B

Retention B2B is used for managing and analyzing customer retention strategies in business-to-business relationships. It helps track customer interactions, monitor engagement levels, and analyze data to improve retention rates. The collected data includes customer feedback, transaction history, and engagement metrics, which are used to develop targeted retention campaigns and enhance overall customer satisfaction.

8. Your rights with respect to personal data

Depending on your residence, you may have the following rights with respect to your personal data:

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. The Network Advertising Initiative offers a means to opt-out of a number of advertising cookies. Please visit their website here to learn more and to opt-out, if desired.

10. Selling data to third parties

We do not sell data to third parties.

11. Contact details

If you have any questions, comments or concerns about these Terms, please contact us at:

Data Protocol
1505 King Street Ext, Suite 111 Charleston, SC 29405, United States

Website: https://dataprotocol.com
Email: [email protected]
Toll free phone number: 1-800-539-1240